Managing Towing & Storage Fees On Motor Truck Cargo Claims-Managing Towing & Storage Fees On Motor Truck Cargo Claims

Video Transcription

Video Summary

Today's webinar on Towing and Storage Fees discussed managing the challenges presented by inflated towing and storage bills on motor truck cargo claims. The presenters, including Sam Tucker, Sharon DeRiso, Deborah Thompson, and Bob Watson shared insights and strategies for handling these issues. They emphasized the importance of understanding the problem of mounting towing and storage fees, the tactics used by towing companies to increase costs, and the impact on insurance carriers and policyholders. Bob Watson, an expert with over 40 years of experience in the field, provided insights on negotiating, paying under protest, and the challenges faced in the industry. The presenters discussed strategies such as negotiating fair fees, paying under protest when necessary, and seeking assistance from experts like Bob Watson for handling complex towing and storage issues. They also highlighted the importance of understanding policy limits, negotiating with towers, and advocating for fair fees to prevent property abandonment and delays in claims settlement. Finally, they addressed the need for advocates in the insurance industry to push for regulations and standards to address these challenges.

Asset Caption

Date of Publication:September 13, 2016
Duration: 71 minutes

MTC is a challenging class of business and negotiating reasonable towing & storage charges on cargo claims is often difficult. Tow companies may send out their most expensive equipment to the tow site which could result in unnecessary fees

Meta Tag

Module Transportation

Keywords

Towing and Storage Fees

Motor Truck Cargo Claims

Inflated bills

Tactics of towing companies

Insurance carriers

Policyholders

Negotiating fair fees

Paying under protest

Bob Watson

Policy limits

Regulations and standards